Delivery & Payment Information

Our delivery and set up area covers all of Surrey

Prices quoted on this site INCLUDE DELIVERY & SET UP  at any venue within SURREY on orders over £50.00, unless otherwise stated.

It may sometimes be possible for us to deliver to venues in parts of South West London, Middlesex, Berkshire, Hampshire, West Sussex & Kent, but this will be subject to our availability, and a delivery charge. Please contact us for details.

WE ARE SORRY, BUT WE ARE UNABLE TO DELIVER TO THE CENTRAL LONDON AREA.

We can post out smaller items (Table Runners, Swags, Favours, Postboxes etc) to customers wishing to decorate their venues themselves, or for those outside our local area. Please contact us with the details of the items you require, and we'll get back to you with postage costs.

Payment

A deposit of £50 is payable at the time of booking to secure our availability for your event date.

The balance will be due on your booking 2 weeks before your event date.

If we accept your booking less than 2 weeks before your event date, payment must be made in full.

Please Note - We are unable to attend your venue to begin set up without first receiving your payment in full.

Damages deposits are taken in the form of a cheque or cash, and will be returned/shredded on the next working day after your event, when no hire items are missing or damaged.

Payment can be accepted via Cash, Cheque, or Bank Transfer.

For more information, please email us at ~

enquiries@sarahjonesballoons.co.uk